The future of hotel access
Your room key
lives in your phone.
Not in your wallet.
Tapd gives boutique hotels a digital key platform that works with Apple Wallet and Google Wallet. Guests check in and walk straight to their room. No cards. No desk queues. No demagnetised plastic.
Built for independent hoteliers
The guest journey
Book. Show up.
Walk straight in.
You book a room
The second your reservation is confirmed, Tapd gets notified automatically by the hotel's booking system. No extra steps needed from you or the hotel.
Your key arrives
Sign in to Tapd on the web and verify your ID once. When the hotel approves you, your key appears the moment check-in opens, and you can add it to Apple Wallet or Google Wallet. No app to download.
Tap and you're in
Hold your phone near the door. That's it. Tapd checks the key in under a second and the lock opens. When you check out, the key disappears on its own.
The old way
Why boutique hotels switch
The card that stops working
the moment it meets your phone.
Your phone kills the key card
Put a hotel key card in the same pocket as your phone and the magnetic stripe wipes itself. Guests end up back at the front desk for a new one. That's lost time for everyone.
No more 2am lockouts
A dead card at midnight means a panicked guest and a late-night phone call. With Tapd the key lives on their phone, the one thing they never leave in the room, and it stays active until check-out.
No plastic. Full stop.
Every digital key means one less plastic card thrown away. At typical occupancy, a 20-room hotel can go through around 5,000 cards a year. Tapd brings that to zero.
Platform capabilities
Everything a hotel needs
already built in.
Apple Wallet
Room keys go straight into Apple Wallet. Guests tap their iPhone or Apple Watch at the door, with no app to download and nothing to figure out.
Google Wallet
Android guests get the exact same experience. Google Wallet, same tap, same speed. It doesn't matter which phone your guest carries. Tapd works with both.
Staff master keys
Give housekeeping, maintenance, and managers digital keys scoped only to the areas they need. Create your own roles, name your people, and revoke any key instantly.
Connects to your PMS
Tapd hooks into your existing booking system, like Cloudbeds, Opera, and Apaleo. When a guest checks in, a key is issued automatically. When they check out, it's gone.
Full access log
Every time a door opens or a key is used, it's recorded live with a timestamp and who used it. You always know who went where and when.
Kill a key instantly
Guest lost their phone? Early check-out? Security concern? Pull up the dashboard and revoke any key in one tap. It stops working immediately, everywhere.
Contact sales
Let's talk about
your property.
Tapd is designed specifically for independent and boutique hotels. Tell us about your property and we will put together a setup that fits your PMS, your lock hardware, and your team.
- No long-term contracts for pilots
- We confirm lock compatibility before you commit
- Hotel dashboard and guest portal included