The future of hotel access
Tapd gives boutique hotels a digital key platform that works with Apple Wallet and Google Wallet. Guests check in and walk straight to their room. No cards. No desk queues. No demagnetised plastic.
Trusted by independent hoteliers
The guest journey
The second your reservation is confirmed, Tapd gets notified automatically by the hotel's booking system. No extra steps needed from you or the hotel.
A digital room key drops straight into your Apple Wallet or Google Wallet. No app to download, no account to make. It just shows up — ready when you are.
Hold your phone near the door. That's it. Tapd checks the key in under a second and the lock opens. When you check out, the key disappears on its own.
Why boutique hotels switch
Put a hotel key card in the same pocket as your phone and the magnetic stripe wipes itself. Guests end up back at the front desk — on average more than once per stay. That's lost time for everyone.
A dead card at midnight means a panicked guest and a late-night phone call. With Tapd the key lives on their phone — the one thing they never leave in the room — and it stays active until check-out.
Every digital key means one less plastic card thrown away. A 20-room hotel at normal occupancy goes through around 5,000 cards a year. Tapd brings that to zero.
Platform capabilities
Room keys go straight into Apple Wallet. Guests tap their iPhone or Apple Watch at the door — no app to download, no login, nothing to figure out.
Android guests get the exact same experience. Google Wallet, same tap, same speed. It doesn't matter which phone your guest carries — Tapd works with both.
Give housekeeping, maintenance, and managers digital keys scoped only to the areas they need. Every use is logged, and you can revoke any key instantly.
Tapd hooks into your existing booking system — Cloudbeds, Opera, Apaleo, and more. When a guest checks in, a key is issued automatically. When they check out, it's gone.
Every time a door opens or a key is used, it's recorded with a timestamp and the device that used it. You always know who went where and when.
Guest lost their phone? Early check-out? Security concern? Pull up the dashboard and revoke any key in one tap. It stops working immediately, everywhere.
Contact sales
Tapd is designed specifically for independent and boutique hotels. Tell us about your property and we will put together a setup that fits your PMS, your lock hardware, and your team.
Typical setup under 48 hours
No long-term contracts for pilots
Works with your existing lock hardware